FAQ

Are all Caveo products official?

Yes, all Caveo products have an official guarantee and guaranteed quality. The warranty period of each product may differ depending on the official warranty of the product brand.

How do you order the desired product from the Caveo website?

You can order products by calling our Customer Service telephone number +62 21 5694 5448 or Fax: +62 21 5694 5449, or you can contact us through Yahoo! Messenger Our Customer Service who will help with your booking.

Does Caveo serve orders from all over Indonesia?

Yes, of course. Our consumers come from various regions throughout Indonesia. Products will be sent through a trusted courier service and use insurance for product safety.

What if the ordered / installed product has a problem?

You can contact our Technical Support by telephone, Yahoo! Messenger or fax. Our Technical Support will always be ready to help you, and will be at your place if needed.

Does the product purchase also include product installation on location?

Yes, Caveo is committed to providing the maximum service to every consumer. Product purchases include product installation on location. You can also do consultations regarding installation and field conditions with our Technical Support.